Communicating with Care

Help staff communicate confidently and effectively with a diverse range of people with our elearning course

Communicating with Care course pictured on a laptop
  • CPD Certified

Good communication is at the heart of all successful organisations and teams. And in an increasingly diverse environment, communicating in a way that acknowledges and respects the diversity of the people around us is fast becoming an essential skill.

This is where our Communicating with Care online training course can help. It provides your staff with an understanding of the key things to consider when communicating in a diverse environment. More importantly, though, it gives them a range of practical tips for improving their communications skills, so that they can interact confidently and effectively with a diverse range of people.

Course contents

The Communicating with Care training course is made up of four bite-sized sections:

  1. We need to talk

    Explores how and why we communicate, and the benefits of working in a diverse environment.

  2. Sub-cultures and stereotypes

    Looks at some of the common barriers to communicating with different groups of people, and how these can be overcome.

  3. Improving communication

    Provides a range of practical tips and guidelines for communicating confidently and effectively with different people.

  4. Test your knowledge

    Comprehensive mastery test to verify each user's knowledge and understanding of the contents of the course. On successfully passing the test, users can download a personal course completion certificate.

Communicating with Care course images

Who’s using the course?

  • Bridgwater & Taunton College
  • learndirect
  • Liverpool John Moores University
  • Living Well CIC
  • Nottingham Trent University
  • St Mary's University
  • Tell